Sustained Writing

In complex systems, making change is challenging. The common idea is to add some new element or property to the system to make things better. Bring in "someone to make sales." Maybe we should add the latest hot technology we saw on Hacker News. So rarely do these external ... Read More

Income and wealth are not the same. We should want both. One can create the other. First, we can invest income above our expenses as capital to acquire accreting assets. Everyone should do this. When possible, we should try to cut our costs to allow more income to become capital. Of... Read More

Are your customers getting value from your SaaS?  Many lessons translate across industries. And some insights even transfer across different parts of the business. In this case, manufacturing process management can tell us a lot about onboarding and LTV in SaaS.  In hi... Read More

Dynamic Return on Equity is a crucial ratio for investors. If I put in a dollar into a business as an equity investor, what do I get back out? Ideally, a dollar in yields more than a dollar of value. But what is value? And how do you know?  From a theoretical point of view, the answ... Read More

Ready, Fire, Aim.  Early shipping is a gift. Get some version of what you are working on out the door and into the public view. Unless you paint on canvas or carve from stone - both of which are one-way trips - this can only lead to good things. Kat Manalac, a Partner ... Read More